Plex error loading home screen. 31. android) I recently got an Nvidia Shield Pro (about a month now). 7775 Player Version#: 1. 2 i noticed after the update that there’s a new pinned entry on my home screen. Server has reached nearly 20TB. Apr 11, 2024 · Click here to Download the Plex media server for Windows, Mac, Linux FreeBSD and more free today. Launching the app again just Nov 14, 2023 · abuttino: First, it takes 30-45secs to load the home screen. 1) was working fine on TS-873. 71 GHz Installed RAM|16. Dec 15, 2019 · My server and my library have disappeared and I can’t really see a way to bring it back. If I play a movie from my my library with a resolution greater than standard definition, the move will stop intermittently and display a wheel with a load percentage. If I move the slider it will progress the show to the frozen scene depending on where the slider is. xxx network, the same as my router gateway. Done. One additional suggestion we would like for you to try is you check for a manual system update. 4069-ff740b6d THANK YOU to whoever can spare the time to look through this. Jun 28, 2023 · Currently: Open Plex > splash logo displays for 1-2 seconds > black screen App has been uninstalled and reinstalled, no difference. 5. The Client boots to an empty home screen that just says “No Items to Display this directory appears to be empty. This setting may appear under the "Main" section on a few older TVs. moviegeek80 February 19, 2024, 7:34pm 1. 3. 5501 (ba34f115) When I launch the plex mobile app it doesn’t load all of the time it will just have a spinning circle. Trying to access anything other than an app results in Plex being shown again, like the home screen crashed. Within Plex Web App, both from the Server as well as from a local client, within the Folders view every attempt to play an audio file located in the root directory by clicking the ‘play Dec 5, 2022 · That’s where the ability to customize things comes in. 5 KB) When playing a movie ( The Longest Yard) on the Plex Server through the Feb 19, 2024 · There is often several of these that are thrown while watching a single TV episode. Player Version#:1. 1. Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. For questions and comments about the Plex Media Server. ” The interface is completely frozen and I can’t do anything other than force close the app. 2368 Player Version#: Version 4. direct DNS entries probably can't resolve properly. Movies & TV on PLEX. 75 Install Error Loading Feb 1, 2024 · When I’m browsing Plex the cover art randomly stops showing. I looked everywhere in Settings, i can’t find the option to reset my home customization server. you would need to go to the server through the web interface (not through plex. jcollin4 January 5, 2019, 4:51pm 19. SOLVED: For some reason my router was giving me a 107. I installed the Plex Media Server on a new machine (old machine went the way of the dodo), and have since reinstalled it several times, but it won’t open in any browser no matter what I do. Plex (v1. But when I restart the app, it loads the logo and then to a Mar 2, 2024 · Plex Media Server. No problems with playback on my Apple TV or any of my subscribers playing back, Can view my films and TV sections fine on my Mac. Jul 10, 2022 · Server Version#: PlexMediaServer-1. When I first set it up, Plex was an option in the settings for “Play Next” on the Home screen. Server version is Mar 2, 2024 · Plex Media Server. 9. This could mean: Database Corruption. 7998-7000, while connecting via local URL with a web browser (Brave). Only Plex Web settings. a USB drive is not plugged in) The drive on which the file is stored is mounted with a different name. I reinstalled app but after adding ip again it's the same. 1 Player Version#: 1. Windows 11 Pro (server and player) Plex Media Server. Plug your TV back into the wall outlet. The middle “Home” column needs to have something checked and then continue watching episodes will appear. Feb 15, 2024 · Plex for Windows v1. 70GHz 2. I am able to select my library and play everything. I did check my pihole logs and when I open the app on my C2, it reaches out to plex. 11. Feb 19, 2024 · Playback Crash (Windows 11) Plex Media Server Desktops & Laptops. This solved my issue. Check your network. Note: My setup works as followed: The PMS is setup to be in sleep/standby mode. Behavior is the same with both Home versions available in WebOS. jason. Put cursor over your TV show library and “Manage Recommendations” will appear to the right. 6. The Android Plex app and Plex Dash apps also work properly, as do my iOS and Mac clients. Faulty or Slow Data Cabling to a LAN or WAN Library. 8 MB) Sep 19, 2023 · Open Finder and navigate to /Applications. tv then nothing. You can attempt to resolve some minor glitches in the app by restarting it, as this helps refresh the app. 168. Go to Account settings, Advanced, and disable H264 maximum level. I went into my IPv4 settings on my computer and gave it a static IP on the 192. ) Mar 28, 2018 · The Plex Media Server is an awesome package enjoyed by millions. You can do so by closing the app, waiting for five minutes, and launching it back up again. My setup is relatively simple: Plex is running on Ubuntu Plex Media Player (Win): Stuck on Home Screen. 5488-cc260c476. 55. Feb 15, 2024 · Next, we tackle the heart of Plex’s performance — the database. Optimizing the database often restores order and improves overall server Feb 28, 2019 · There are multiple reasons why a media item might be unavailable: The file has been renamed. Nothing from Plexamp. From the navigation sidebar, you’ll be able to choose which source to view, if you have access to more than one. Longest it will run anymore is about 1-2 hours and then it quits. Sorry for english and please help. Hope it helps. It’s just an empty boot. plexapp. Plex PlayersMobile Devices. As I can no longer reproduce this issue on the current ve… Oct 26, 2023 · Easily. OttoKerner February 16, 2024, 6:34pm 4. You can check for updates in the "My Channels" section of the Roku home screen. I am setting up my first plex server on my own local network. Click on Cookies and ensure all are allowed. We also want to see if video is transcoding, and if so if hardware transcoding (the “hw”) is Oct 9, 2022 · Can't claim server - Desktops & Laptops - Plex Forum Loading Check for any updates to the Plex app on your Roku: Make sure that you are using the latest version of the Plex app on your Roku players. Select Show Content from the context menu of the Plex Media Server. 4 Plex Media Server release (or if you’re on Windows or OS X, use our brand new auto-update mechanism inside server settings!) Make a Plex Home, as described in our excellent support section. I’ve uninstalled the Plex app from the Fire Stick 4K, and today even did a factory reset on the Fire Stick and reinstalled Plex (guaranteeing I’d have the newest app version). 100. 7804-2fd4cda44 (Roku Ultra 4660X2) After many days of research and trial & error, I finally solved the issue with Plex getting stuck at 33% due to EAC3 (also called Enhanced AC-3, EAC, E-AC3, E-AC-3, E-A-C-3, and EC-3. So I can’t view my movies and series on my TV. Then put a check in the box for “Home” and “Shared Users’ Home” on the “Recently Added Movies” line. 5929. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. Sign in to Plex Web App. Get a spinning circular arrow when on the Home page. I have updated Plex, & my server in an effort to try to fix it. This can happen unintentionally sometimes if the drive is improperly Oct 7, 2023 · Server Version#:1. Verify that your Server is listed on your Devices page. levowse June 4, 2023, 9:58pm 1. 1 on an M1 MacBook Air. Open up a Run dialog box by pressing Windows key + R. Apr 14, 2020 · Restarting server and App Issue only happens with the new player, not the old one. xxx:32400 instead of through Plex. Mar 9, 2023 · Start by ensuring that the Plex Media Server that you’re currently storing locally is shut down. 5916. Using built-in or third-party tools, like SQLite3, can help us resolve database corruption. New replies are no longer allowed. 2. Any know how? Disregard, I finally found the setting…. We’ll be adding Plex Home support to our other apps in short order! Barkley is most definitely in my Plex Home. This topic was automatically closed 90 days after the last reply. 87-87488d5a. Seek ahead a bit to ensure item will be put in Continue Watching section. It will work perfectly on my smartphone/browser and other clients. 87. Click on the Settings (the gear icon on the upper left side). Please see the details below Apr 22, 2024 · Here’s how: Unplug your TV from the power outlet. Feb 26, 2022 · Update 1 (February 10) 03:49 pm (IST): Some Samsung TV users are now reporting that the Plex app is not working on their TV after the recent update. Mar 19, 2024 · Fire TV 4K used to play a playlist I sleep to all night without issue, but now it will stop playback in the middle of the night. 9 GB usable) System type|64-bit operating system, x64-based processor. Dec 11, 2023 · Seems to stall. you could try posting Plexamp logs but it’s likely there’s some issue with the tidal account linkage. Your computer’s system time is used as part of the request made to the online service when you try to play an automatically-retrieved trailer or extra. Feb 8, 2024 · I can’t get Tidal working at all in Plexamp. 4069-ff740b6d Over the last month I have found that clients (windows, Android, Plexamp) stop being able to talk to the plex server, and only stopping the server service and restarting it, fixes the problem PMS is running on a Qnap NAS, a recent OS update didn’t solve the problem. 1 Player Version#: 5. You can clean it to run the app properly. Nov 30, 2013 · After i added my ip adress in preferences and restared the app it connect to this adress and then "Loading home screen" I waited about 20 min and still nothing. From the drop-down menu, click Clean Bundles. Tip!: If you’re already signed into Plex Web App there, first sign out and then sign back in. ) If you have a very large library, the following should fix Jan 1, 2021 · Libraries not visible - Plex Media Server - Plex Forum Loading Oct 16, 2023 · Plex is unable to play some 4k movies. 302K subscribers in the PleX community. Selecting this option will direct you back to the Plex Web Setup screen, where you will be prompted to select a server, media providers, and customize your navigation sidebar. hare August 15, 2015, 3:12pm 1. Sometimes I have to exit out of the episode and resume it For questions and comments about the Plex Media Server. That will clear connection info for you. Please fix the Home Screen's content. The Plex Media Server is smart software that makes…. log (1. Have you checked the Plex knowledge base and searched on the sub and Google: Yes. Yes. 4024-64f483f6 On the home screen of the Plex app on Windows (I’m not sure if I’m using the one from the Windows store or the web download) once I start a 5th show it kicks one of the others from the list. 8. 0 GB (15. I’ve been drilling down into the debug logs, trying my hardest to understand them, looking through other forum posts and using google to see if there is anything remotely similar. For other people: it’s described in the “Customizing…x” articles for each client type. Disconnected or Slow External Hard Drive or other Media. Click OK on the dialogue box. 2 Last night, my Samsung Smart TV (un75tu7000fxza) would not load up the account selection screen on the Plex App. 2438 Player Version#: 7. I tried downloading and installing the latest (v1. Restart Plex. Ensure that Plex Media Server is actually actively running. Apr 19, 2023 · Server Version#: 4. Anyone have any ideas? Edit: I have found that if I access the Shield’s server via 192. Movies plex can’t play: 4K DoVi/HDR10 (HEVC Main 10) Movies plex can play: 4K HDR10 (HEVC Main 10) playable Mar 1, 2019 · Not just the ability to add a ‘Collections’ row to the home screen but the ability to pin a specific collection as its own row. Jan 5, 2024 · Server Version#: 1. We want to confirm that Plex is seeing your client (s) as “Local” as in the screen snapshot. Logs don’t show anything obviously wrong to me, but I Nov 10, 2023 · Everything’s fine. Feb 16, 2024 · Refreshing the browser page. And over the last week or two, that section stopped updating, and Plex is no longer an option in the Home settings menu. My server is an Nvidia Shield and my client is a Roku Ultra, both with wired ethernet connections. Note: Using this option will reset all customization changes made in the app, including source/home screen ordering. 7557-7000 Player Version#:1. Select Reset Customization. 83. 6868 (Qnap) Player Version#: 9. Sign in to your Plex account in the local version of Plex Web App. Restart your Roku players and your Plex server: Sometimes simply restarting the devices can resolve playback issues. After this, pressing home, the home screen stops working correctly. 7998. It appears I can only have 4 in the continue watching section. g. All the other tabs in PlexAmp work fine. Now try the Plex app again. May 25, 2021 · So I went into settings and clicked “manage recommendations” on the “Movies 4K” library. Navigate to Settings. 5929-a806c5905-x86_64_DSM6 (Synology NAS DS1819+) Player Version#: 7. MP3) stored in a root directory (D:\Music) defined in the library. Feb 21, 2024 · So I run a Plex Server on my Mac M1 chip (desktop machine). by the way that's not android tv home screen, that's Plex home screen. Instructions to manually update your software: 1. zip (3. 7358 Hello Dears, I have an issue in my Plex Web Player When I open it from Google Chrome or even MS Edge; the home library page is not opening as usual to show my continuous media to watch, the new added movies and TV Shows, … It’s always stuck and buffering loading (as in the picture), while when I select another tab for library (Movies Dec 26, 2023 · Server Version#: 1. 20. Neither the app, nor the TV firmware has been updated since March 1, 2023. Here’s my NUC’s spec: NUC IVM8VHB| Processor|Intel(R) Core™ i7-8559U CPU @ 2. 84. xxx. fortunately i have 2 server's so i just switch them and it fixes the problem. Inside the text box, type ‘cmd’ and press Ctrl + Shift + Enter to open up an elevated Command Prompt. Server version is Feb 16, 2024 · Refreshing the browser page. Nov 14, 2023 · abuttino: First, it takes 30-45secs to load the home screen. Server Version#:1. SteveS801 January 8, 2024, 7:51pm 6. Basically, in the Plex Media Player for windows (the one you download from the Plex website Dec 8, 2022 · Server Version: Version 1. Disable any VPN on your computer or router. 9 KB) I have a library defined (“Music”), with audio files (. Permissions Failure. Be it right clicking on the tray icon to select Open Plex, or manually adding the line to my address bar, all it does is open an Dec 4, 2023 · Here are some general troubleshooting steps you can take: Ensure you have the current version of Plex Media Server installed. Server version: 1. tv the automatic refresh does not Feb 28, 2023 · This topic was automatically closed 90 days after the last reply. 1 on the Plex Web App (Windows 10) and when I go to Plex on my Samsung TV App Mar 25, 2022 · 2022-07 Update - The issue described below appears to be resolved as of 1. Apparently not the only one with this issue (?). Jul 6, 2023 · Select Authorized Devices and set the filter to All. tv, but through the localhost/192. The file has moved. May 13, 2021 · Go to Settings, select Advanced and turn off the new player. All player apps are showing the merged TV/Movies for Recently Added when on the Home Oct 8, 2021 · To do this, go to settings and find the "Advanced" section. I will try and outline Dec 5, 2022 · This option can be found by navigating to the top of the Navigation Sidebar, opening the User Menu, and selecting Reset Home Customization. Loading an other app and going back home causes the same thing to happen but that app is shown again. i clicked on it and tried to watch one of the sh… Dec 15, 2023 · In settings, to to Libraries. I am able to play Tidal music from the Plex web interface or Plex apps. Here are some reports for reference: I recently updated to Version 4. tv. Disable any proxies being used on your computer or router. An unoptimized or corrupted Plex database can trigger various issues, including library loading errors. The drive on which the file is stored is not mounted (e. 7621- 871adbd44 Player Version#: 1. Conclusion. Steps to reproduce: Start playing a file in the web client (google chrome/firefox) Refresh the page. But when I restart the app, it loads the logo and then to a On the home screen the combined "Recently Added" (tv or movies) is not displayed when the checkbox for ` Merge Recently Added items ` is selected under settings > manage > libraries > Merge Recently Added items. Nov 22, 2019 · Getting HTTP 401 error during server setting up - Plex Forum Loading Jun 4, 2023 · Plex Players Smart TVs. This solution also allows you to keep the default player. Oct 4, 2023 · Server Version#: 1. Aug 15, 2015 · Please fix the Home Screen's content - Mobile Devices - Plex Forum. So I did that and now I'm at that URL in my browser, and it still doesn't show me the server settings. Here are the steps to clean the bundles from the Plex app: Launch the Plex app. Dec 20, 2023 · Server Version#: 4. I'm getting the same thing, both on the Mac Desktop and on the Web, in Firefox. I can click on the timeline to another part of the episode, and then click back, and that will usually cause play to resume. But I haven’t found anything. Related Page: Opening Plex Web App. Running Command Prompt. Stop playback. This page is community-driven and not run by or affiliated with Plex, Inc. Thankfully, this only happens on the server UI. 13. 7557-1cf77d501 I’m at a complete loss here. If this is when first opening the app after having not used it for some time, it could be that it is timing out trying to establish a connection to a server to which you have been granted access (but to which it cannot connect, or can’t connect to quickly). 82. 4. Users say that it is not loading any content. Within Plex Web App, both from the Server as well as from a local client, within the Folders view every attempt to play an audio file located in the root directory by clicking the ‘play Dec 18, 2023 · Hello, I’m new to plex and am having loading/buffering issues streaming movies locally in my home. I would like to reset it to my home server. Nov 30, 2017 · The rewind (by 10s) and fast forward (by 30s) functions will cause whatever content I’m watching to get the orange loading swirly in the middle of the screen, but instead of resuming, it will just load forever. elan February 8, 2024, 9:49pm 2. Actual result: Nov 19, 2019 · System Time. app item. samsung-smart-hub. 7. 6486 Player version: 9. 4 I’m running PlexAmp on a Google Pixel 7, and about a week ago the home screen started refusing to load content (I just see the loading spinner). AstroBBoy October 26, 2023, 9:28pm 3. Oct 18, 2022 · See the information in our installation article for Plex Media Server. 27. 7639 Player Version#: 4. Or a ‘Recommended for Mum’ collection Apr 22, 2023 · Server Version#: 1. If you have access to multiple Plex Media Servers, you will then be prompted to select an Aug 11, 2019 · Is there a setting somewhere about auto-refreshing the home screen that I could turn off? The home screen operates normally except when it goes blank during the refresh process. After I go back home the category is still not on the home screen. The *. log (891. then under settings there will be Reset Customization which will ask you to choose a different preferred server then choose default pinned libraries from that server. After going back in to “mange recommendations” under “Movies Nov 20, 2023 · Plug it back in, then try to add the channel back once more and see if this clears up the issue. Others noticed it resolved only as of the latest server version, 1. 979 (com. All other device work perfectly. 23. Thanks in advance for the help! PlexAmp Jan 3, 2018 · My solution: go to the browser address bar in Chrome click on Secure then Cookies ensure all are allowed that are associated with Plex or click on Secure/Site settings click on the back arrow next to https://app. Thanks in advance for the help! PlexAmp every single time I open the windows app or website to the home tab (seems to only affect those 2), don't get me wrong it will work again after I close and open it but it's extremely frustrating having to do that every time and especially considering my older parents who don't understand technology use it. Open the Terminal app. I have the Plex app on two TVs (both Samsungs) and a number of other devices. I’d love it if you could have quick access to your content such as 'movies, TV shows, or whatever categories that I have created right there on the home screen (as it Dec 20, 2019 · It now points to Tidal and Plex Movies & TV. As a test, I deleted and reinstalled the app several times- each time I can get into the app ONCE. Our mobile apps allow you to easily modify what appears on your Home screen, which sources of media are available, and how to arrange the available sources. Dec 5, 2023 · Steps to reproduce: Start playing new item. You may want to keep these instructions handy; a good restart solves a lot of TV bugs. 2. The computer’s timestamp doesn’t need to be exactly correct, but If it’s too far off then the request will be rejected. 74. At this point it will try to auto-play the file that was previously playing, and will fail. server-windows, player-windows. Have the same happening on a non-Docker Synology Plex Media Server install, since installing Plex Version 1. tv and then app. xx. Dec 5, 2023 · Server Version#: 1. Feb 15, 2024 · Bennor February 15, 2024, 10:53am 6. I then have to close the app and restart it, I have to do this a few times, and then the app will load right away Jul 31, 2019 · On Plex Media Player home screen go up to your user menu (your username/avatar above home) and select. Server Version#: 1. Dec 22, 2023 · It has been some months now but when I start Plex on my LG tv’s (The C7 and C9) the app boots in an empty Home screen. Highlight your library. 28. Try turning the subtitles off and play the problematic video again. It’s imposable to get through a show without restarting because of it, often multiple times. Dec 5, 2022 · Use to open the settings menu. The Home screen flashes on for an instant, then I get that "Something went wrong" message. 7195. Set "Allow Insecure Connections" to "Always" as seen below. Now I'm able to fully access my Plex library on Nov 30, 2013 · After i added my ip adress in preferences and restared the app it connect to this adress and then "Loading home screen" I waited about 20 min and still nothing. 30. Oct 9, 2017 · by laserfocus » Thu Jun 10, 2021 2:50 pm. Click on it “Manage Recomendations”. Even though the files were direct playing, I have disabled hardware support but with no change. Hold down the power button on your TV (not on the remote) for at least 60 seconds. Hard Drive Failure. Navigate to Contents/MacOS. ios. In the middle of streaming it stopped working. Restarting the Apple TV from scratch. plex. PlexAmp logfile attached. OS 12. 18. This would allow me to, for example, add a collection called ‘Kid A’s Favourite Movies’ to their home screen so all their favourites are right there when they log in. 121. 4. I then installed plex on my BRAVIA XR 65” Class X90L Full Array LED 4K HDR Google TV (2023) I connect to the same account/Network (Both Wired) as on my PC, except that the movie and series libraries don’t appear…. 14. I haven’t opened any ports, as I’m only trying to do . Ever since the new Home with Free movies came out, I am getting this message my Home Screen is empty. You could attempt relinking. 79. Note: Using this option will reset all There could be some junk files were stored inside the app. 7639 Player Version#: v. Drag the Plex Media Server executable from the Finder window ( #3) into the Terminal Window and press Return to execute it. I want to prioritize quality and using 4k remux files, with streaming remotely is only a secondary concern and not a priority right now. 2) but that did not fix anything. xxx . I can’t for the life of me get the Plex app to show anything in the On-Deck section of the main Apple TV screen. Luckily, this is something that is easily fixed by Nov 20, 2014 · Very simple: Download the latest v0. 3984-879339ed Most files will play on the PC app just fine but starting a week or two ago some shows won’t play. @WAYFLIX Thank you! I only just bought an AppleTV and installed Plex on it. 21. 3. (One possibly useful data point: I don't subscribe to any of the streaming services, other than Plex itself, as a lifetime Pro member. Issue started since updating PleX (I updated both player and server today). Reverting to the original player worked for many users. To delete any device, select the red X next to it. OS: Windows 10 (64bit) Clients, w/ versions, if applicable: Plex Media Player 3. Feb 10, 2020 · Server Version#: Version 1. Navigate to General under the Web Client section. Plex Media Server Logs_2020-04-13_21-54-28. Expected result: Item will be placed at the beginning of the Continue Watching section without removing any of the previously existing items in the section. 32. The Nov 3, 2015 · Force-quit the Plex app by double tapping the TV button and flicking the Plex app up (like on iOS devices) and re-launching. 40. 37059 Within the last week I’m having an intermittent problem with both my shield clients. This is no different from running the app, so it Feb 20, 2018 · Example: “The library I’m trying to access is on my friends computer who has a 56k connection to the internet”. Swipe left to find the three dots and click, then reorder. sdguy21501 February 21, 2020, 2:16pm 1. Try signing in if you haven’t done so already. It's a nuclear option, but you could try to set up the Plex integration using the manual process, and specify the Plex server IP by hand. xx url) and go to settings and then the server should have a general section. But trying to view my Home Screen I just get the spinning orange circle with the menu down the left as normal. Select Show Advanced. It might have something to do with DNS rebinding protection in your restricted network. I am hitting my head against a brick wall. 😁. xxx IP address for my home computer, even though the gateway was on 192. Reinstalling the Plex app (delete, restart + re-install). I really liked that feature. Feb 21, 2020 · android-mobile. It loads the show very quickly, shows a black screen and the buffer bar begins filling but the show never plays. 0. One of the TVs (a newer Samsung) the app loads and plays movies provided by Plex but doesn’t play movies I’ve loaded into Plex. Feb 26, 2024 · Playback Error An unexpected playback problem - Plex Forum Loading Jan 8, 2024 · Plex Web tends to be the worst of the Plex clients in terms of not being able to direct play or direct stream, and having to fall back to transcoding. If I open Aug 30, 2014 · Hi, How can I make it that Plex Home Theatre starts full screen on my primary display, regardless of the settings that Plex Home Theatre had when last quited? (for example, the setting might have been full screen on secondary monitor, or windowed -- but I would like it to start full screen on primary display) Is there a setting for that? Or, is there a solution via AppleScript or the like? Cheers! Jan 5, 2024 · Server Version#: 1. Clicking on the Plex icon on the QTS desktop causes the web page to say "Problem loading page" and "The connection has timed out". ze sz fb ju bj et cn ss fd gu