Ross tech interface

May 23, 2018 · I rechecked the yielding of the USB port to parallels as mention and changed it to always connect to parallels, which eventually detected the HEX-V2. I am old VW mechanic, and now have my first H2O VW in many years, a 1999 New Beetle TDI. Jul 8, 2011 · Applications. It had been working fine without issues but a few months ago I replaced my laptop (Lenovo Flex 5, AMD Ryzen running Windows 11). Then you can start at Step 4 in the instructions below. To see what functions it can perform as compared to the dealers' tools, check out our Function Chart. In short, I have been unable to get any connection out from the VCDS software to the Internet. Interfaces. (1) USB Flash Drive w/VCDS program. Frequently Asked Questions -- Page 3. Needless to say, we won't offer any support or help with that. Ensure that VCDS-Lite finds your interface, you should see a message that says Interface Found. 9 software license to connect to VW/Audi group vehicles and systems (Limited to a Maximum of 10 VIN's or vehicles). Crap because it was 75% of the way through. As my 6 year old Golf has been working well for the past 3 years, I've not needed to use VCDS apart from resetting the Golf's service interval. (1) HEX-NET Pro USB Wire w/Locking Screw. Ross-Tech will typically ship the repaired item within 3-5 business days of receipt of the unit. 0) Acts as a "dongle". I intend on buying a used laptop with RS-232 ports to run this. USA. Ondrej Unverified-----Joined Reverse this process when you receive your Activation Code. If you call us for phone tech support for vehicle-related questions, please be prepared per our Support Page. 0. I then unplug the cable including the USB adaptor and reconnect and voila. 11 at the top of the screen. M. Warning Lamp On; Possible Causes. Software "activation" not required! When used with this interface, VAG-COM is always fully-functional on any PC that meets our requirements. Updated 8 Jul. Software: Mar 4, 2021 · Reply. 1 Do I need an Interface Adapter? Yes. It is not an "App" for Android or any other OS. Nov 19, 2018 · I've got a HEX+CAN USB interface that I bought through Gendan (Serial HC850867). (1) Right Angle OBD-II DLC extension. (Out of production -- no longer available) USB connector plugs into most modern laptops! (USB 1. VCDS Serial number. * VCDS-Mobile is in a Beta Release. HEX-V2 Dual K & CAN. The problem is your interface is a clone/pirate copy. The Professional Systems are intended for the user who will work with many different VAG cars. Activation@Ross-Tech. Unlike the older ISO9141 system which used a single K-line for diagnostic communications, the new CAN-Bus system uses a twisted pair of wires with differential signaling. Qualifying products have the following names: HEX-V2 Enthusiast, HEX-NET Enthusiast. 2 software on Windows 7 (also tried this on a Windows 10 PC with the same results as below) Connected cable, when pressing Options-Test I get the following message: This is the USB driver that is shown as present on the laptop: So I next tried installing the 32bit software on the 64bit System-still Nov 16, 2014 · With your HUC interface plugged in, go into Device Manager and find the Ross-Tech interface. Aug 1, 2016 · Make sure it says Release 23. Apr 15, 2018 · Just for documentation purposes: 1) Confirmed I was pointing to the correct version. VCDS 21. If you have a current interface, you might have to un-check the " Install USB Our Pro-kits include a handy carrying case to store all the items needed including: (1) HEX-NET Pro Interface. Besides, there are a lot of useful things you can do on an unlimited number of cars. Although this Release of VCDS still supports every interface Ross-Tech has sold since 2004, none of our legacy interfaces such as the HEX+CAN and Micro-CAN will work properly with 2019 or newer model cars. Software. If you cannot access some control modules which you know exist in your car, registering the software will not Frequently Asked Questions -- Page 1. Ross-Tech, LLC 881 Sumneytown Pike Lansdale PA 19446, USA Tel: +1 267 638 2300 Oct 4, 2021 · 34,395. Is your interface purchased from Ross-Tech? Yes, my interface is from Ross-Tech company. If says an older version then something didn't go right. I HAVE: A VCDS-Lite License and a 3rd party interface. Espanol@Ross-Tech. (Out of production -- no longer available) Click for larger picture. I spent over an hour yesterday trying to troubleshoot it. 2. All orders are processed on a first-in, first-out Mar 30, 2019 · Assuming you have it in-hand, plug it into your computer (no need for a car), start VCDS, and do [Options] -> [Test]. This upgrade provides a one level upgrade (from 3 to 10 VINs or from 10 to Unlimited VINs - a savings value of $69 ). 13 Does VCDS work with cars that require direct CAN access for diagnostics? 4. Constantly updated software has ensured compatibility with all VW, Audi, Seat and Skoda passenger cars through the Discontinued Ross-Tech Interfaces. 1 Will VCDS work with my car? VCDS and VCDS-Mobile will work with most Volkswagen and Audi models sold World-Wide 1994 through the current model year. I could finally update the interface and register my account. Both of our current interfaces are universal on the car-side, supporting all VW/Audi Group passenger cars from 1996 to current, including k-line and CAN-Bus diagnostics. Ross-Tech StoreDistributorsInterface Upgrades. Upgrades for existing registered users are also available. com) Andy, Okay, here we go. -Uwe-. . A 3-VIN license can always be upgraded to 10, and likewise, a 10 can be upgraded to Unlimited. I have tried Installing Legacy Drivers, didn't help. Finding and Copying your Serial Number: Go to the About screen of VAG-COM, where you will find the Serial Number. There are several options for Upgrades. Brought to you by Genda Updated 14 February 2022. 3. It is platform independent, meaning it can be used on any device that has WiFi and a modern browser. Now click SAVE. For use with the following Interfaces. Glad I posted here. 881 Sumneytown Pike, Lansdale PA 19446, USA. It used to work months ago but after reinstalling VCDS it sais Interface not found. 90 (current release), the Hex-V2 shows up as Ross-Tech Direct USB Device in device manager. For the benefit of future people that might find this thread, the way to recover an interface from this state is as described above, to retry the update until it goes through successfully. Sure. Upon upgrading to VCDS 18. the name of your interface (this will be the the LARGEST writing on the label). Ross-Tech can do a trade-in upgrade for you from a HEX+CAN to a 10-VIN The HEX-V2 should be used with the latest version of our VCDS software. I want: The full version of VCDS with a current Ross-Tech Interface. com. No "Software Activation" required! When used with this interface, VCDS is always fully-functional on any PC that meets our requirements. VCDS will identify a real HEX-V2 as a HEX-V2 , but fake one will be identified as a HEX-USB or HEX-USB+CAN because that's what they emulate. Acts as a "dongle". Also, try plugging the interface into a different car, even if it's not VAG, to verify that the interface can power up in a different vehicle. We use USB Interface HEX-V2 and allready got message "Unsupported vehicle. Our Ross-Tech VCDS Professional Systems offer the VCDS diagnostic software. When the cable is plugged in it recognizes it but can't install an appropriate driver, and as a This is the latest Genuine Ross Tech Hex-V2 USB interface including the latest VCDS version 21. The VCDS beta application (14. If the fault is only found in one control module, then most likely that module is the issue. - It is not necessary to connect the interface to a car yet. Dual-K VAG <-> USB Communications Interfaces. It will also work with most late-model SEAT, and Skoda models sold in markets other than Ross-Tech can Ship Later (wait until the old interface is returned) Repair orders will be processed on a first in - first out basis. Hardware. 2) Confirmed the USB port wasn't dead -- I switched it to each of my ports and had the same issue. Clearly there's been a lot of development with VCDS recently. Intelligent Dual-K plus CAN <-> USB or WiFi Interface. On the HEX-NET or HEX-V2 the [Config] button is used to launch the VCDS Interface Config utility which is used for updating the firmware in the interface, registration, WiFi configuration and other functions. -Uwe- Dec 21, 2020 · I could be the USB connector. Wiring Harness Issue; Defective Control Module; Possible Solutions Notes. I even considered buying a $100 Windows PC. With the Windows 11 release imminent, we're starting to get questions. You can't just wire up a cable with the appropriate connectors on each end; active circuitry is required. I try to download several drivers on the Ross tech website, but it still can’t find the 01299 - Diagnostic Interface for Data Bus (J533) 01299 - Diagnostic Interface for Data Bus (J533): No Communications Possible Symptoms. O. Remember that we HIGHLY recommend you purchase one of our Current Interfaces for use with VCDS (as opposed to VCDS-Lite). VAG-COM Discussion - Interface not found VCDS 21. The New Hardware Found Wizard should appear: On the screen above, click " Locate and install driver software (recommended)" The following dialog should appear: CAN is a new means of communicating with the car for diagnostics used by the latest generations of VW, Audi, SEAT, and Skoda vehicles. Protocol Options. Green light when i plug it in computer (car unplugged). 0 version on my computer (64 bit windows 10), but It fail the first test. The data port in all VW/Audi group cars uses ISO-9141 (K-Lines) and/or CAN bus. May 23, 2014 · Hello All: I started to test the HEX-NET out on the Lamborghini Aventador today, and after connecting to the interface in Access Point mode, I began an Autoscan. Suitable for the enthusia. Before attempting to download VCDS, please look at your interface to determine. Set PC power settings to high performance. More details on VIN-Limited licensing here. Guarantee. 0 - that's the current one on Ross-Tech. Problems/Issues. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at +1-267-638-2300 or email our team at Ross-Tech, LLC 881 Sumneytown Pike Lansdale PA 19446, USA Tel: +1 267 638 2300 Resale: This interface acts as a "dongle" for VAG-COM, so the software should be fully functional on any PC you use with the HEX-COM+CAN. Click for larger picture. All items are to be returned to: Ross-Tech, LLC 881 Sumneytown Pike . (Second choice from the bottom of the menu). It will always ask you first, thereby giving you the opportunity to decline to "register" a VIN in the interface. If I start VCDS before making all the connections sometimes "not recognized " message appears. The HEX-NET operates either via a WiFi wireless connection or via the provided USB Sep 5, 2022 · Verified VCDS User. - Then click the Compatibility tab, click the [Change emulation settings] button. Oct 12, 2020 · The interface could be faulty. Over a decade of leadership in aftermarket. Uwe. 2. Now before the update the options test box could see the hex v2, but after the computer crashed mid process with that screen issue which 2 hours of using the computer afterwards it has not re-appeared, still the hex v2 Now in stock and available for purchase in our web store! VCDS-Mobile ® makes diagnostics for VW/Audi for VW/Audi Group cars accessible via most modern mobile devices such as smartphones and tablets. No, my interface is from a third-party company. -CAN. Compatible with all diagnostic-capable VW/Audi passenger cars from 1996 to current; K, K+L, dual-K, or CAN. Mar 19, 2023 · It sounds like the interface was stuck because of a previous failed or interrupted update. Click on the above link or on any of the labels. The HEX-V2 does not have the ability to emulate a dumb serial pass-through interface and thus unlikely to be compatible with any software other than VCDS. - Ross-Tech never put a software version number on the interface as their interfaces work with the latest version. HEX-NET. If you'd like to buy a real one, check post #2 and we'll change your forum status once you get it registered. I have been through lots of threads. We haven't done much testing, but don't anticipate any real problems with VCDS who are using any our current interfaces (HEX-V2 or HEX-NET). 5 Golf technology. suddenly my genuine Hex-Can USB is identified as a "Ross-Tech Direct USB Interface". Apr 5, 2022 · I'm using Windows 10. Select one of your car's Control Modules (note: your car will not have all the Control Modules listed in VCDS-Lite, only the ones on your Applications Page). Mar 20, 2023 #9. * Behavior of the LED(s) on the interface when plugged into your PC alone, plugged into the car alone, and plugged into both. your HEX-NET). A couple things you can also try: Windows 8 can also have weird folder permissions. ) Remember, Ross-Tech cannot assist you in tracing an item without a tracking number. Includes VCDS-Mobile bringing VW/Audi diagnostics to devices such as smartphones and tablets. This can be useful if you wish to utilize Sep 15, 2021 · On all computers, in windows using VCDS 21. Downloaded with default installation while sitting in driver's seat. 14 Can I use VCDS to make my windows roll up and down using my remote? Jan 8, 2017 · VCDS will never count a VIN toward the license limit without the user's explicit permission. Windows-based Diagnostic Softwarefor VW / Audi / Seat / Skoda. Ross-Tech can supply two different Interfaces (the hardware needed to connect a PC to your car). These pages detail some common vehicle-specific procedures that can be performed with VCDS. diagnostics for VW-Audi Group vehicles. 5. So, if 3 are used, 7 can be added for $169. However, if customers really wish to use their old interfaces on Windows 11, I believe they'll work just fine of they simply disable "Memory Integrity". This interface is not backwards compatible with older cars using K-lines for diagnostics Before attempting to download VCDS, please look at your interface to determine. They are to be used at your own risk. We'll evaluate it to determine its condition and if found to be in good condition, we will Ross-Tech, LLC 881 Sumneytown Pike Lansdale PA 19446, USA Tel: +1 267 638 2300 VCDS-Lite works with most 3rd-party "Dumb K-Line" interfaces as well as the following ancient low-tech Ross-Tech Interfaces, the last of which we sold early in 2004: ISO-COM, FAST-COM, MAX-COM, BI-COM, TWIN-COM, and UNI-COM. For use on 2005 or older VAG cars with all 3rd-party Interfaces or the following really old Ross-Tech Interfaces: Ross-Tech offers two diagnostic systems for the enthusiast: VCDS HEX-NET and VCDS HEX-V2. If the HEX-V2 is genuine and has a VIN limited license, the VIN status will also be shown. along with our most advanced interface devices. The only other thing other thing I'm aware of that would cause behavior described is a bad Dec 7, 2018 · Location. Tel: +1 267 638 2300. What is the serial number on the label of the interface? (H11-????? or H12-?????). - All genuine interfaces from the HUC onwards have a printed serial number on the label. Dec 11, 2022 · * Type of interface (in this case I can tell from customer records that the OP has a HEX-V2) * Details about the computer: Make, model, CPU, RAM, version of Windows. 3) Ran the VCIConfig -- found an update, installed it, and I think that fixed it! It now says interface found! Thanks Uwe. You should have all vehicle information ready and call us while you are in front of your PC, connected to the vehicle. With NET Test, Config VCDS-Lite 1. 0 - Hi everyone, I install the 21. Covers VAG systems from 1995 through to the latest current models including 2020/2021 latest UDS protocol. Ross-Tech, LLC 881 Sumneytown Pike Lansdale PA 19446, USA Tel: +1 267 638 2300 Oct 20, 2021 · The VINs are written in the interface in a uni-directional write memory location - it cannot be erased. VIN Limit Upgrade. Check that ignition is on, but with VBat = 0 it sounds like your DLC doesn't have power. Jan 28, 2024 · BlackRabbit said: I hope someone knows the problem and can help me. Also, at no additional cost, embedded in the HEX-NET is our new VCDS-Mobile ® software which enables most smart devices with WiFi and a web browser to Install & Setup Ross-Tech VCP Drivers. 4. Features: Intelligent, with on-board microprocessor. VCDS Professional Systems. Below are instructions on setting up and installing the Virtual COM Port (VCP) drivers for your authentic Ross-Tech HEX-CAN+USB cable. Interface ComparisonHEX-V2HEX-NETLegacy Interfaces. Shop. If you bought from Ross-Tech directly, I can check if you're eligible for a warranty replacement. Sep 6, 2021 · The drivers in question aren't needed for any interface we've sold since the end of 2016 (e. com with your contact information and details about your PC. 4. Apr 10, 2022 · Hi folks, I have an older Ross-Tech HEX+CAN USB cable, using with a 2010 Audi Q5, that I purchased from RossTech in 2014. 12 Can I use VCDS to retrieve my Radio Code to get it out of "SAFE" mode? 4. - Select 'Use advanced settings', and check 'Disable hybrid execution' mode: That's it. So I'd appreciate help with the following: 1. - Ross-Tech don't use black screws. Try reinstalling the software into the my documents folder. Check the shortcut on your desktop to make sure it's for Release 23. Diagnostic Software for VW-Audi Group Cars. 1. However, the LED being on and turning green eliminates those possibilities. The data port in your car is not directly compatible with any standard PC port. 9. Ross-Tech is committed to making our website's content accessible and user friendly to everyone. 10 How do I set up my USB Interface? 4. Works on Windows XP and newer, including Windows 10. (1 year/15 Tickets) Live Telephone Tech Support. These pages are transitioning to the Ross-Tech Wiki so you Support@Ross-Tech. Mar 3, 2024 · So the interface cable is good and the problem most likely lies in either the wiring to the OBD connector of the A3 or possibly the connector itself - some cheap cables (not VCDS) have pins that are too large and force the receptacles to open wide and not connect properly. Reactions: Uwe and Jack@European_Parts Jul 26, 2019 #5 . 11. As with all upgrades, this upgrade is only available to licensed, registered VCDS users in good standing with Ross-Tech. B. Vehicle Application Charts. Measures and uses the exact baud rate which a Jun 14, 2019 · Current interfaces come with 3, 10, or Unlimited VIN licenses. Hmm, "Type: Ross-Tech HEX-USB / Status: Not plugged into Car" would be expected if you have no power from the car, or if the micro-controller in the interface was dead. Orders for Vin-Upgrade are processed during normal business hours only. g. Oct 12, 2023 · Hello, We have some problems with programming new vehicles Crafter and Transporter. Deutsch@Ross-Tech. Intelligent Dual-K VAG/ISO <-> RS-232 Interface. Oct 20, 2021 · 1) Install VCDS without the drivers for Legacy Interfaces: 2) Right-click the VCDS shortcut in your desktop and select 'Properties'. Products. If you have a voltmeter, you could check to confirm. VCDS Release 24. Oct 27, 2020 · Steps I have tried are; Downloaded VCDS 20. If you presently have four cars, I'd suggest getting a 10-VIN license. Ross-Tech, LLC 881 Sumneytown Pike Lansdale PA 19446, USA Tel: +1 267 638 2300 Go into the Options screen, select the correct port, and click the TEST button. VCDS-Lite works with all standard versions of Windows, from Windows 95 though Window 10. A chart showing the currently supported functions can be found here. Jan 8, 2020 · The interface in the pictures is 100% not one sourced from Ross-Tech. The HEX-NET WiFi/USB Interface communicates with VCDS by wireless WiFi or by wired USB, turning a Windows ® PC into a factory level diagnostic tool for VW, Audi, Seat or Skoda automobiles. Jul 26, 2019 · What you have there is a clone, NOT a genuine Ross-Tech interface . I have purchased HEX-V2 from Ross-Tech. Mar 3, 2024 #10. I decided to post this as I could not find (not the best user of internet forums mind you) any solution to the issue. Tried several computers with several Windows (XP, 7, 32/64) version, different USB2 and USB3 ports, no chance, it's same so I think the cable has gone. 2) polled the CAN controller, then the Instrument Cluster Controller, then presented the following Aug 30, 2018 · How to fix a failed firmware update (flashing red LEDs) on a current generation Ross-Tech® VCDS® interface - the HEX-V2® and HEX-NET®. 1 / 1. I anticipate doing my wrenching and diagnostics myself, along with all but the most heinous repairs. See list of compatible cars below. 11 Does Ross-Tech make diagnostic software for other makes of cars? 4. Plug your Ross-Tech USB Interface to your PC's USB port. Trade-Ins are handled in one of two ways: Ship Later: Send us your old interface. Your Ross-Tech USB Interface should be under Universal Serial Bus (USB) Controllers or under Other Devices. The other end plugs directly into the OBD-II port present in all 1996 and newer VW/Audi passenger The HEX-NET Pro WiFi Interface communicates with VCDS by wireless WiFi or by wired USB, turning a Windows ® PC into a factory level diagnostic tool for VW, Audi, Seat or Skoda automobiles. May 14, 2016 · HC100001. I have the HEX+CAN Dual-K & CAN USB Interface for VCDS Rev. From time to time, volume may create further delays. 2000:The first truly affordable, full-function diagnostic system for VW/Audi. vwtech and Uwe. However, product support is provided only to the original purchaser. Highlight the Serial Number by double-clicking it with your mouse. When you first open VCDS landing page (the "Release"heading at the top of display) look for a super small tiny vcds icon in the UL corner of the screen, click on that and select VCIConfig. VCDS is a software package for Windows that emulates the functions of the dealers' very expensive proprietary scan tools. If you buy a second-hand HEX-COM+CAN from someone and want support, you'll still need to pay $99 to register. It will work with some cars all the way back to model year 1990. Ross-Tech: Products. 7, However, once you update the firmware in a HEX+CAN or Micro-CAN interface, it will not longer be compatible with older versions of VCDS! HEX -COM. It should look something like this, although this is with the correct driver: Then, click the Driver Details button and make note of the files and versions listed. This will potentially work for the other USB cables offered by Ross-Tech (KII-USB & TWIN-USB), but I have no way to verify that. D. KII-USB. Locate your model below and click on the link. 2011. Start Baud is the first baud rate that VCDS will try when connecting to a controller. Also, at no additional cost, embedded in the HEX-NET is our new VCDS-Mobile ® software which enables most smart devices with WiFi and a web browser to Ross-Tech: Products. 3. Download USB Driver Installation Instructions. Location. VAG-COM. USPS does not at present provide detail tracking. Works only with Ross-Tech's Intelligent Interfaces. Want some reasons to choose VCDS over a generic OBD-II scan tool? May 22, 2018 · The current release is VCDS 18. Revision History. Contact Support@Ross-Tech. - reinstalling VCDS 5 times, trying it on both a The car end of this interface is an OBD-II type connector which plugs right in to most 1994 and newer VW's and 1996 and newer Audis. Eligible Ross-Tech Interface Types: The only interfaces eligible for trade have the following names: KEY-COM, KEY-USB, KII-USB, HEX-COM, HEX-USB, Micro-CAN, and HEX+CAN . 1 or 2. If needed, exit out of VCDS then repeat steps 1-3. Our products include a software license for our VCDS software and the connecting device (the “interface”) that allows the computing device to “talk” with your car. Home. Ross-Tech cannot provide hardware support for third-party interfaces! It is incumbent on you to thoroughly test VCDS-Lite in shareware mode with your PC and your interface on all control modules in whatever cars you intend to use it on. If you have that installed, Open VCDS, Click Options/Test. Ross-Tech cannot turn the repairs around same day. It was the only means to have permanent storage and still let the customer move from one place to another and not need an internet connection for every use of the tool. The HEX-V2 enumerates as an HID device and does not require a special driver. Micro. CAN-only <-> USB Communications Interface. Over the years, Ross-Tech has supplied a number of different Interfaces (the hardware needed to connect a PC to your car) for VCDS. Right-click and bring up Properties, and go to the Driver tab. If you intend to work with 2019 or newer cars and do not yet have Website Accessibility. Ross-Tech is not responsible for any damage or problems that may result from following these instructions. HC100001. These are not a substitute for the correct Factory Repair Manual for your vehicle. This may help future users. Because VCDS License Ownership Transfers are not refundable under any circumstances, please read the following important points before making your purchase: Ross-Tech will need to verify with the original owner of the interface Dec 25, 2021 · But when the interface is connected to the car Audi A3 2002, 1,9 Tdi - I get this error: My first idea was that the interface might have to be updated through VCIConfig, but it doesn't see the interface: What have I tried until now: - disabling Cortana, but it says not available in my country. Inside you'll find information about the different computers (control modules) in the vehicle as well as a list of which VAG-COM Interface you should buy to work with that car. Let us know if it works for you. If it's there, Right-Click it and then select Update Driver . CAN is considerably faster than ISO-9141 Jul 16, 2021 · Hi, 2018 Touareg, US Market. In Windows XP, you can typically find the Device Manager by RIGHT-CLICKING on My Computer then selecting Manage. 5) You should get a message saying something about "First Use, No Config File". Jan 4, 2017 · So then I found a few seconds later with more blinks that the computer crashed. Default installation location is C:\Ross-Tech\VCDS-Beta\ If allowed to install to its default location, it will not overwrite or interfere with the use of Release 17. package your interface; mark the package with your RA# ship the interface to Ross-Tech via a traceable means (We recommend FedEx or UPS. For that reason, all Pro systems are Unlimited in the number of vehicles on which they may work. Jan 21, 2004 · Re: Ross-Tech VAG-COM Interface Comparison (Andy@Ross-Tech. 2, I now get the dreaded "Ross-Tech USB Aug 23, 2020 · Module, interface not compatible, upgrade to latest Ross-Tech interface". Oct 13, 2014 · Verified VCDS User. One end of the interface plugs into the a Serial (RS232) or USB port on your PC. Then, right-click the highlighted area and select Copy. Features: Low-cost interface designed exclusively for use on cars based on Mk. In VCDS, i get : Interface: Not Found! I have reinstalled VCDS multiple times with and without the legacy USB drivers. With the drivers uninstalled, the device shows up as a HEX-USB, when forced to use the HEX Which Download? Help me to find the right version to download. 1. Alternatively, it could be a faulty USB Wire, any USB A to B wire would work for this. In my case the new laptop comes with USB C ports only and the interface cable connection is USB A, so an adapter is needed. from the pull down menu. Ross-Tech, LLC 881 Sumneytown Pike Lansdale PA 19446, USA Tel: +1 267 638 2300 Dec 29, 2017 · Andy Smith from Ross-Tech suggested I reboot the PC into safe mode (make sure you select "with networking") and this solved the issue. Default installation location is C:\Ross-Tech\VCDS-Beta\ If allowed to install to its default location, it will not overwrite or interfere with the use of Release 15. It will report back the interface information. Most 1990-1995 Audis and 1990-1993 VW's have the "2x2" data link connector, click here for more info. All model-year 2019 and newer cars require one of our current interfaces. To determine which Upgrades apply to you, first check what you currently have, then decide what you want using the list below: 1. yz jn oo kr hu wj li fr ff my